People & Business
I like to call myself an Empathy Champion—and in beauty, empathy is a business advantage. Whether it’s behind the chair, at the treatment bed, or at the front desk, businesses turn genuine care into consistent client experiences, a strong team culture, and healthy profit. Supporting leaders and team members along the way.
Clients often refer to me as their Team Coach. More formally, I’m a Chief People Officer for beauty businesses—salons, spas, med spas, barbershops, lash & brow studios, nail bars, and beauty boutiques.
What I Do (for Beauty Businesses)
Champion Empathy at Work design and implement empathy practices to anchor the people-culture of the business, leading to more resilience, happiness and time inside (and outside ) your workday.
Build a People+Business culture that elevates both the team and client experience and creates rave reviews, recommendations and loyalty.
Coach Leaders and Teams (owners, managers, service providers and support teams) to communicate clearly, handle difficult moments with grace, and avoid burnout.
Personalize Simple Empathy Practices using your business values for professional relationship building between coworkers as well as client and service provider.
Elevate Communication to protect time, deliver effective feedback, and hold efficient meetings.
Develop Sustainable Coaching Practices: practical coaching model that is self guided to be used from hiring to growth plans that improve retention.
The Result
More time back in your day. A calm, confident floor. Stronger rebooking and retail. Lower turnover. Happier humans—on both sides of the chair.
If you’re building a beauty business people love to work in and clients love to come back to, I’d be thrilled to work with you
How I Work
Using your values and goals with your time and money budget, I will use a thoughtful, test-and-learn approach: assess → co-design → pilot → embed.
I focus on your measurable outcomes for example: client retention, 5 star reviews, loyalty, and team engagement—so changes feel good and show up on the bottom line.
Why Me
I bring 30 years of people-focused work across service delivery, corporate facilitation, customer success, and professional development.
I’ve partnered with hundreds of small businesses and advised teams across Canada, the U.S., and Mexico. I can advise at the strategy level—and when needed, I roll up my sleeves to implement alongside your tea
10 Things About Me:
👩🏼🎤 My hair colour & style represent my current internal vibration.
🌇 Walking around a city very early in the morning watching it wake up is magic.
🍝 I prefer to eat off of other people’s plates.
☕️ I will be 5 minutes late for a coffee date.
🍿 I love Hallmark Movies.
🐏 I’m an Aries and a Reflector in Human Design.
🕵🏼♀️ I’ve been called an emotional detective.
🦶🏼I’d be barefoot all the time if it were socially acceptable
🕔 You may receive a message at 5am if I’m thinking of you and I speak in mojis.
🐹 I have a penchant for pet rodents.
I can see what needs to go, what needs to stay and how to arrange what you already have and make it REALLY work for you.
~ Georgia
I Work with Collaboration, Contribution & Curiosity.
✔️ I have a unique way of connecting dots in ways that is not always obvious from the inside or at first glance.
✔️ I enjoy being responsive to the people around me. I want to work closely with professional teams and continue learning about life with them.
✔️Finding real, inspiring, tangible practices to make it more playful brings ease to day-to-day life and responsibilities.
✔️I want to spend my time with other curious people working in collaboration and contributing to their world in meaningful ways.
