We build with clarity, act with integrity, and always stay curious.

Keynote Speaking and Public Presentations

Resilient teams. Human-centered service. Sustainable leadership.

Georgia Reynolds is a keynote speaker specializing in the realities of the service industry—where people, pressure, and performance intersect every day. Drawing from lived experience in frontline and people-centered roles, Georgia delivers talks that resonate with hospitality professionals, managers, and service-based teams navigating high demand, emotional labour, and constant change.

Her speaking style is honest, grounded, and practical—meeting people where they are, without platitudes or burnout culture.

Speaker Topics

All talks are customized for your audience and industry context, with a focus on real-world application


  • Resilience in High-Pressure Service Environments

    How to stay present, professional, and grounded during long shifts, staffing shortages, and customer-facing stress—without sacrificing wellbeing.

  • Mental Health on the Front Line

    Understanding emotional labour, compassion fatigue, and capacity in service roles—and how organizations can support staff in meaningful ways.

  • Leadership for Service Teams

    Building trust, accountability, and morale in fast-paced environments where people matter more than policies.

  • Customer Experience Through a Human Lense

    Why staff wellbeing directly impacts guest experience—and how healthy teams deliver better service, every time.

  • Retention, Burnout, & Sustainable Work Culture

    Practical strategies to reduce turnover, support longevity, and create workplaces people actually want to stay in.

Formats Available:

Flexible formats designed for service-industry schedules and realities:

  • Keynote Addresses (30–60 minutes)

  • Pre-Shift or Staff Development Talks

  • Management & Leadership Workshops

  • Hospitality Conferences & Trade Events

  • Virtual or In-Person Sessions

Sessions can be adapted to fit your needs.

What Service Teams Say They Value

✔ Relatable stories from real service environments
✔ No corporate jargon or unrealistic expectations
✔ Trauma-informed, inclusive approach
✔ Actionable tools for managers and frontline staff
✔ A speaker who understands the pace and pressure of service work

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